Rilevo
A long archive aisle lined with labelled document boxes

Lumen ArchiveCulture, 2024

Two million photographs, one way in

The collection had been catalogued by four institutions over ninety years, each with its own idea of what a photograph is about. The result was searchable only by people who already knew what they would find.

Client
Lumen Archive
Sector
Culture
Engagement
34 weeks
Disciplines
Brand strategy, Digital product, Environments

Context

Ninety years of somebody else's categories

Lumen holds roughly 2.1 million photographs covering British industrial and civic life from 1889 onwards. It is a genuinely important collection that almost nobody outside the reading room had ever used, because to find anything you had to guess which of four historical cataloguing schemes had swallowed it.

We spent the first nine weeks not designing. We sat in the reading room and recorded 214 real enquiries — what people asked for, what they were given, and where the two diverged.

The work

What the catalogue said, and what people were asking for

Most of the redesign was a translation layer. The original records are not wrong, and we did not rewrite them; we added a second index built from the way enquiries are actually phrased, and let the two point at each other.

Subject: Marine — Vessels — Auxiliary

Tugs and working boats

Twenty-nine enquiries used the word 'tug'. The catalogue used it once.

Topographical: Tyne and Wear (post-1974)

Newcastle, Gateshead, Sunderland, North Shields…

People search for the place they remember, not the administrative county it was moved into.

Occupational groups — Female

Women at work

The original phrasing is a historical artefact. It is preserved in the record and no longer in the interface.

Uncatalogued accession 1994/12

The Hexham studio, 1951–1968

17,000 negatives from a single high-street studio, invisible for thirty years because nobody had named the box.

Hands sorting through a spread of old black and white photographs
The Hexham studio, partially sorted. Nine weeks of reading-room research came before a single screen was designed.

The interface

Search that admits what it does not know

Every result carries its provenance — which scheme catalogued it, when, and how confident the match is. A partial match says so. An uncatalogued box says so, and offers the accession number so a researcher can request it anyway.

The exhibition identity uses the same logic in the building: wall labels carry the original catalogue line in the archive's own typewriter face, with the plain-language title above it. Visitors get the readable version; the record stays visible underneath.

Aubergine appears only on the translation layer — anything we added rather than anything the archive holds. After four years it is still possible to tell our work from theirs at a glance, which was the point.

You did not tell us our catalogue was bad. You told us it was written for the people who made it, which is a different problem with a different fix.
Head of collections, Lumen Archive

Outcome

What changed

214

Reading-room enquiries recorded

The research that produced the second index. Nine weeks, before any design.

17k

Negatives surfaced from one uncatalogued accession

The Hexham studio, 1951–1968, now the most requested series in the collection.

4

Cataloguing schemes reconciled

Preserved intact underneath a single plain-language index.

What we would do differently

We built the confidence indicator as a three-step scale. Curators use it; the public reads anything below 'exact' as 'wrong'. A two-step version with a written explanation would have been more honest and less alarming.

Research

Ines Aldaz, Nour Bahri

Design

Marta Oyelaran

Engineering

Ruth Ekhator, Daniel Mkhize

Environments

Cai Ferreday

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